FAQ's
Q: Do you have any installment plans?
A: Yes, we use Shop Pay and we are adding more soon.
Q: Do you accept returns?
A: Yes, but only for store credit. Read more here.
Q: Why do we have to do ID checks?
A: We care about the safety of our customers and also the safety of Krownique, so the ID checks are an extra way to create security on both sides.
Q: Do we have to do ID checks every order?
A: No, you do not have to do ID checks every order. Once you do it once, you are saved in the system.
Q: Where can I track my order?
A: You can track your order here.