FAQ's

Q: Do you have any installment plans?

A: Yes, we use Shop Pay and we are adding more soon.

Q: Do you accept returns?

A: Yes, but only for store credit. Read more here

Q: Why do we have to do ID checks?

A: We care about the safety of our customers and also the safety of Krownique, so the ID checks are an extra way to create security on both sides.

Q: Do we have to do ID checks every order?

A: No, you do not have to do ID checks every order. Once you do it once, you are saved in the system.

Q: Where can I track my order?

A: You can track your order here.